A: ABSOLUTELY NOTHING!  We will arrange to have your vehicle picked up free of charge at a time and date that is convenient to your busy schedule. 

Q: My car is not running, can I still donate it?

A: YES! We take vehicles in running or non-running condition.  All we ask is that you try to furnish as much information on the vehicle as possible so we can be properly prepared to pick up your vehicle.

Q: I lost my title, what can I do?

A: NO PROBLEM! We are able to pick up your vehicle without a title if you have a registration showing you as the owner and no lien holder.  Our drivers are prepared with the necessary paperwork to save you a trip to DMV.  Please make sure to mention this on your online form or when you speak to our representative.

Q: I lost my title, and even though I paid off my vehicle, my registration still shows a lien holder.  What can be done?

A: You must obtain an lien satisfied form from the bank that is shown on your registration.  Generally this is not a problem.  Simply contact the bank or lending institution and let them know you need a LIEN SATISFIED FORM.  They may ask a series of questions to determine that this vehicle was indeed paid for, but it should be a fairly simple task.  Unfortunately, for legal reasons, we are not able to pick up your vehicle until this is completed. If you need assistance with this process, we are here to help.  PLEASE DO NOT HESITATE TO Contact Us!  WE ARE HERE TO HELP MAKE THIS PROCESS AS EASY AS POSSIBLE FOR OUR DONORS!  

Q: I lost my title, and I DO NOT have my registration.  What can I do?

A: You can visit your local DMV office and request your vehicle's record. You will need to furnish the Vehicle ID Numer (VIN) and the License Plate.  This report is generally known as a KSR. Once you have this, you will need to make sure there is no lien holder.  Your name should appear as Registered Owner (R/O), and if there is a lien holder, it will generally appear as Legal Owner (L/O).  If you have questions or need help determining this information, please Contact Us.

Q: Do I need to be present when my vehicle is picked up by the tow company?

A: Preferably, yes.  The reason for this is that our drivers can make sure we have all the proper signatures for the transfer of your vehicle.  However, if you are unable to be there, there are a couple of ways that we can still pick up your vehicle.  Please Contact Us so we can guide you through the paperwork process. 

Q: What will you do with my vehicle once I donate it?

A:  Your vehicle will be taken to an auto center where it will be evaluated for disposition.  In some cases, we may make some mechanical repairs to ensure that our charities receive the highest possible value for your donation.  Please do not hesitate to Contact Us is you have any other questions regarding your donated vehice.

Q: What types of donations are accepted?

A: We welcome donations of cars, trucks, vans, boats, trailers, motorcycles and almost any motorized unit.  We also welcome your household goods and appliances. If you are unsure about your donation, please Contact Us, we are here to help!

Q: Who determines the value of my donation?